Question 1

What types of products do you offer?

Accepted Answer

We offer a curated selection of clean beauty and wellness products, including skincare, body care, makeup, and lifestyle essentials.

Question 2

Do you ship internationally?

Accepted Answer

Currently, we ship within Canada and US. Please check our Shipping Policy for details on delivery areas and timelines, or contact us for specific questions at hello@skin-ethos.com

Question 3

What is your return policy?

Accepted Answer

We accept returns on eligible items within 14 of delivery. Products must be unused, in original packaging, and accompanied by proof of purchase. Please see our Returns Policy for more information.

Question 4

How can I book a service?

Accepted Answer

Bookings for consultations, training, and other services can be made through our online booking portal or by emailing us directly at bookings@skin-ethos.com

Question 5

Do you offer wholesale or affiliate programs?

Accepted Answer

Yes, we partner with beauty professionals and businesses. Contact us to learn more about our wholesale and affiliate opportunities.

Question 6

Are your products sustainable?

Accepted Answer

Sustainability is at the core of Ethos & Essence. We work with brands that prioritize clean formulations, eco-friendly packaging, and ethical practices. For additional information on a specific brand, please feel free to contact us.

Question 7

How can I contact customer support?

Accepted Answer

You can reach us via our Contact Us page or email us at hello@skin-ethos.com. We strive to respond within 2-3 business days, if not sooner.

Question 8

Do you offer gift cards?

Accepted Answer

Yes, digital gift cards are available for purchase and can be redeemed online for products or services.

FREQUENTLY ASKED
QUESTIONS

Have another question?

FREQUENTLY ASKED QUESTIONS

Have another question?

FREQUENTLY ASKED
QUESTIONS